Customer support assistants
Answer routine questions from your business information and hand exceptions to staff.
AI assistants, automation and security reviews.
Choose an AI build, an integration, or a security review. We scope the work around your tools and team.
Find your starting point.
Where AI can help.
Explore a business function to see a practical scope and where your team stays involved.
Marketing & sales
Turn inquiries into next steps.
Give your team an organized handoff instead of another conversation to sort through.
Example workflow
- Collect an inquiry
- Capture needs and contact details
- Prepare a sales follow-up
Your team decides which leads to pursue and approves what gets sent.
Accounting
Less retyping. More reviewing.
Prepare information from invoices and receipts so your team can focus on checking the records.
Example workflow
- Receive an invoice or receipt
- Extract and flag uncertain fields
- Prepare a record for review
Your team checks the figures before anything is posted to your accounts.
Reception & scheduling
A clearer path to an appointment.
Handle the back-and-forth of routine inquiries and collect what your team needs to arrange a booking.
Example workflow
- Answer a routine inquiry
- Collect preferences and details
- Prepare an appointment request
Your booking rules determine availability, confirmation, and when a person takes over.
Customer support
Answers grounded in your business.
Help customers find answers in your approved information, with a clear handoff when a person is needed.
Example workflow
- Receive a customer question
- Find relevant approved information
- Answer or hand off with context
Your team owns the knowledge and handles sensitive or unresolved requests.
Operations
Move the work, not the paperwork.
Connect a repetitive task across documents and tools, with clear review points along the way.
Example workflow
- Receive a document or request
- Extract and organize the information
- Route it to the next task
Your team approves exceptions and actions that change important records.
Connect to the work you already do.
We scope integrations around your APIs, approved information, and team permissions.
How we handle integrations
- Information and retrieval
- Connect agreed documents or knowledge sources. Define how content is refreshed, which users can retrieve it, and what happens when information is missing.
- Tools and actions
- Agree which systems an assistant may read or change. Set permission boundaries and review points for consequential actions.
- Failure and handoff
- Plan for unavailable APIs, uncertain responses, and requests outside scope. Give people the context they need to take over.
From one workflow to a working system.
Define the scope
Agree the task, information sources, permissions, and where your team takes over.
Build and test
Connect your tools and test real tasks. Every build includes prompt-injection and data-access checks.
Hand it over
Receive the integration and operating guidance. Ongoing monitoring, updates, and security re-checks can be scoped separately.
Beyond the first workflow.
AI for SaaS
Build a product feature with your engineering team, connect retrieval and tools, or review an existing AI experience before release.
Explore AI for SaaSAI security & safety
Examine how an AI feature handles hostile instructions, data access, tool permissions, and reliability failures.
Explore technical reviewsESG reporting automation.
Collect sustainability information from agreed documents and systems, flag missing fields, and organize source references for your reporting team.
The scope can include data preparation, completeness checks, and records ready for review. Your team and qualified advisers determine reporting requirements and approve disclosures; this service does not provide compliance certification or sustainability assurance.
Questions about working with us
Where should we start?
Start with a free discovery call and one task your team wants to improve. We agree the workflow, information, permissions and testing before implementation.
How much does an AI solution cost?
We provide a scoped quotation after the discovery call. The task, connected systems, tests and handover determine the scope. AI usage and optional support are defined separately.
Can you work with our existing tools?
Yes, where their APIs and account permissions support the agreed workflow. We check access, data boundaries and approval requirements before confirming an integration.